Delaware North has reached a three-year deal with the Sabres to “remain the concessionaire” at KeyBank Center. The deal to “provide food and beverage and retail services at the arena” could become a “long-term agreement in the coming years.” Whether Delaware North would continue on as the arena’s concessionaire “was in question” after the Bills, which share ownership with the Sabres, decided to “pivot from the company at their new football stadium” in favor of using Legends Hospitality. Delaware North has run the concessions at KeyBank Center since it opened and has been “working with the team over the past few seasons to upgrade offerings.” Delaware North this season “changed some of its service styles, added locations for certain popular offerings, renovated some of its spaces and stands, improved traffic flows in and out of concourse quadrants and focused on ways to make items easier for fans to find around the arena with increased way-finding efforts.” The effort was in response to fans’ “complaints over the years about the quality of food and the prices at KeyBank Center.” Delaware North said that feedback has “been mostly positive” (BUFFALO NEWS, 4/17).
KeyBank Center keeping Delaware North for F&B
