The Next Chapter: Advancements in Ai Ticketing - AXS DRIVE 2024 · 31:03

At AXS Drive 2024, industry leaders explore how artificial intelligence is transforming the future of ticket sales, service, and fan engagement. In this session, Ryan Miller, CEO & Co‑Founder of Wolfcycle, and Travis Case, Vice President of Ticket Sales & Service at LAFC, break down real‑world examples of how conversational AI, automation, and voice agents are reshaping the ticketing landscape. From lead generation to conversion, this presentation highlights how teams are using AI to: Increase sales efficiency and response speed Re‑engage “lost” or dormant ticket buyers Automate outreach while maintaining personalization Improve customer service with AI voice agents Scale operations without increasing headcount You’ll also see a live demo of an AI voice ticketing agent, offering a glimpse into how generative AI is already handling real ticket inquiries—and what’s coming next. Whether you work in sports, live entertainment, or ticketing operations, this session offers a powerful look into what the next chapter of AI‑driven ticketing will look like. 🎤 Speakers: Ryan Miller – CEO & Co‑Founder, Wolfcycle Travis Case – VP, Ticket Sales & Service, LAFC 📍 Event: AXS Drive 2024 🧠 Topic: Advancements in AI Ticketing

July 30, 2025